Kirkiria Privacy Policy — Your Data, Our Responsibility

Welcome to Kirkiria. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it safe. By using any Kirkiria service, you agree to this Privacy Policy — so please take a moment to read it carefully.

Kirkiria is an online gaming platform serving users in Bangladesh and other approved regions. We believe privacy is a fundamental right, which is why the security of your information is our top priority in every aspect of how we design our services.

This Privacy Policy applies when you:

• Visit the Kirkiria website (kirkiria.com).
• Create an account on Kirkiria or log in.
• Participate in any game, lottery, or promotion on Kirkiria.
• Contact our support team.
• Use the Kirkiria mobile app (where applicable).

Kirkiria only collects information that is necessary to provide you with the best possible service. A detailed breakdown of what we collect is provided below:

Kirkiria never collects additional data without your consent. Every piece of information collected has a specific purpose, and data that is no longer needed is deleted once that purpose has been fulfilled.

Kirkiria uses your information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: To improve your experience and develop new features.
• Promotional Communications: To notify you about bonuses and offers (only with your consent).
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Responsible Gaming: To identify and prevent problematic gaming behavior.

Kirkiria may share data under limited circumstances and only in strict accordance with our guidelines. Those circumstances are outlined below:

• Payment Provider: Only the necessary information is shared with approved payment gateways — such as Mobile Pay, Nagad, and Rocket — solely for processing deposits and withdrawals.
• KYC Verification Provider: Only the minimum required information is shared with an approved verification provider for identity checks.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Auditing Body: Limited data may be shared with third-party auditors to verify platform fairness and security.

Outside of the cases mentioned above, Kirkiria will never share your personal data with third parties under any circumstances. Strict confidentiality agreements are in place with every third-party service provider.

Kirkiria's website uses cookies — small text files stored in your browser that help enhance your browsing experience.

You can delete or disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

Kirkiria retains your data only for as long as necessary. Retention periods for different types of data are outlined below:

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Details: Up to 7 years as required by law.
• Communication Records: 2 years after a support ticket is closed.
• KYC Documents: 5 years after account closure (as required by legal obligation).
• Technical Logs: 90 days.

Once the retention period expires, data is securely and permanently deleted to prevent any possibility of recovery.

As a Kirkiria user, you have the following rights:

To exercise any of these rights, email us at support@kirkiria.com or reach out via live chat. We typically respond to requests within 30 days.

Kirkiria follows the highest industry security standards to protect your data. Our security measures include:

• TLS/SSL Encryption: All data transfers are protected with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Advanced firewall protection against server attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Encrypted Database: All stored data is kept in encrypted form.
• Restricted Access: Only authorized personnel can access specific data.

Kirkiria strictly does not provide services to anyone under the age of 18. Our platform does not collect data from minors under any circumstances.

Age verification is in place at registration. If an account is found to have been opened by anyone under 18, it will be closed immediately and all collected data will be deleted.

If you believe a minor has registered an account on Kirkiria, please notify us at support@kirkiria.com.

Kirkiria may update this Privacy Policy when necessary. In the event of changes, we will take the following steps:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• For significant changes, advance notice will be sent to your registered email address.
• For significant changes, a notice will be displayed on the site.
• Continuing to use the service after changes are made means you accept the updated policy.

We recommend that you visit this page regularly and stay up to date with the latest Privacy Policy.

If you have any questions or concerns about our privacy policy, please contact Kirkiria's data protection team:

• Email: support@kirkiria.com
• Live Chat: Click the chat icon at the bottom right of the site
• Response Time: Usually within 24–48 hours